- Free delivery *
- Pay off over 4 weeks to 12 months
- Instant, easy, direct debit available
Lorna Jane $100 Physical Gift Card (delivered by courier)
over 52 weeks
See full terms and conditions Treat this card like cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed. This card is: Redeemable for merchandise at participating Lorna Jane stores and www.lornajane.com.au; Not redeemable for cash and cannot be used for payment of retailer accounts; Must be redeemed before expiry date shown on card; Will be void and may not be redeemed after expiry date; Cannot be reloaded; Is partically redeemable; Cash will not be given for any unused balance. Unused balance on expiry of this gift card will not be refunded or credited. Purchases exceeding available balance require difference paid by other method. We reserve the right to change any terms contained in these Terms of Use at any time. See lornajane.com for more information.
Delivery
All our stock is held in local warehouses in Australia.
Laybyland will usually dispatch your goods within 7 - 21 business days of completing your layby payments.
This time frame factors in the confirmation of the layby order include your payment method, processing and dispatch from the warehouse and the transport of the items via couriers. The 'In Stock ' status on our website can mean the stock is either in our warehouse, or available with our supplier.
Whilst we endeavour to get items delivered to you as soon as possible we do, however, need to allow that 7 - 21 business day window to accommodate the processes above.
Delivery tracking details will be emailed to the email address on the account as soon as they are known. Your goods must be delivered to the delivery address as shown on your initial order.
Deliveries require a signature on delivery and if no one is at the property to sign for the package a calling card will be left by the driver with details of how to arrange redelivery or collection.
If their are multiple items on your order, you may receive multiple deliveries shipped by multiple couriers since items may be sent from different warehouse locations.
Large/bulky items (eg furniture and whitegoods) may take longer to deliver and may also incur an additional freight fee. If an additional freight fee is expected for your order you will be contacted via email after the order has been successfully placed.
Returns
We guarantee your satisfaction with all laybyland.com.au merchandise. If you receive damaged, defective, or incorrect item(s) from laybyland.com.au, you may return the product(s) at no cost to you. Once we receive the item(s) and verify the return of product(s), we will send you a replacement or issue you a full refund, including shipping and handling.
Please choose carefully when ordering on laybyland.com.au. Once you have ordered the item, you are committed to the purchase. Under the Australian Consumer Law, you are only entitled to a refund in the event of a major product failure - not if you simply change your mind or you later discover that you picked the wrong colour or the item doesn't fit.
You are entitled to a refund if the item you purchased is: not of acceptable quality, does not match the description, does not match the sample or demonstration model shown to you or for any other reason permitted under Australian Consumer Law: https://www.accc.gov.au/about-us/publications/consumer-guarantees-a-guide-for-consumers
Please contact our customer service deparment at customerservice@laybyland.com.au to lodge a return.